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AI Disclosure Documentation

AI Disclosure Documentation

Last Updated: April 25, 2025

Introduction

At AgileAIDev.com, we use artificial intelligence (AI) technologies in various aspects of our service delivery, including our chatbots, website development tools, and customer support systems. In accordance with guidance from the Oregon Attorney General's office, this document provides transparent disclosure about how we use AI, how we handle personal information in connection with AI systems, and any limitations or potential issues with our AI tools.

AI Technologies We Use

Chatbot Technology

Our website employs AI-powered chatbots that use natural language processing to provide automated assistance to our visitors and customers. These chatbots:

  • Are clearly identified as AI systems, not human representatives
  • Use machine learning algorithms to understand queries and generate responses
  • May collect conversation data to improve performance
  • Are designed to protect user privacy and security

AI Development Tools

When developing websites and custom chatbots for our clients, we may use various AI tools that:

  • Assist with code generation and optimization
  • Help design user interfaces and user experiences
  • Generate content suggestions based on client specifications
  • Analyze user behavior to improve functionality

AI-Enhanced Customer Support

Our customer support systems incorporate AI technology to:

  • Route inquiries to appropriate team members
  • Suggest potential solutions based on past similar issues
  • Identify patterns in customer feedback
  • Enable faster response times

How We Use Personal Information with AI

Data Collection

Our AI systems may collect the following types of personal information:

  • Text inputs provided during chatbot conversations
  • User preferences and behavior patterns
  • Website usage statistics
  • Customer support inquiries and history

Purposes for Data Processing

We use personal information in connection with our AI tools for:

  1. Service Delivery: Providing accurate and relevant responses to inquiries
  2. Service Improvement: Training and refining our AI models to better serve users
  3. Personalization: Customizing experiences based on user preferences and history
  4. Analysis: Understanding patterns and improving our services

Data Protection Measures

To protect personal information processed by our AI systems, we:

  • Implement end-to-end encryption for all chatbot communications
  • Anonymize data used for AI training whenever possible
  • Maintain strict access controls for AI training data
  • Regularly audit our AI systems for security vulnerabilities
  • Delete sensitive information identified in conversations

Known Limitations and Material Disclosures

In the interest of transparency and in compliance with Oregon's Unlawful Trade Practices Act, we disclose the following potential limitations of our AI systems:

Chatbot Limitations

  1. Accuracy Limitations: Our chatbots generate responses based on their training data and may occasionally provide incomplete or inaccurate information. Users should verify important information through official documentation or by contacting our human support team.

  2. Understanding Limitations: Our chatbots may misinterpret complex queries, technical jargon, or ambiguous questions. If you receive an irrelevant response, please rephrase your question or contact human support.

  3. Context Limitations: Chatbots have limited ability to maintain context over very long conversations and may occasionally lose track of previous exchanges.

  4. Technical Limitations: Chatbots may experience temporary unavailability during system updates or maintenance.

AI Development Tool Limitations

  1. Creative Limitations: AI-generated code and design suggestions require human review and may not always align with best practices or specific client requirements.

  2. Security Considerations: AI-generated code undergoes rigorous security testing to identify potential vulnerabilities before implementation.

  3. Performance Variations: AI tools may perform differently with different types of requests or data inputs.

Your Rights and Choices

When interacting with our AI systems, you have the right to:

Opt-Out Rights

  1. AI Training Opt-Out: You can choose to opt out of having your interactions used for AI training purposes by:

    • Selecting the opt-out option in your account settings
    • Contacting us at privacy@agileaidev.com
    • Using the "Do Not Use for Training" option in our chatbot interface
  2. AI Interaction Alternatives: If you prefer not to interact with our AI systems, you can:

    • Contact our human support team directly via email or phone
    • Request human review of any AI-generated content or responses
    • Use our non-AI navigation options on our website

Transparency and Control

  1. AI Identification: All AI-generated content on our website and in our services is clearly labeled as such.

  2. Human Oversight: Our AI systems operate under human oversight, and you can request human review of any AI decision or output.

  3. Data Access: You can request access to personal data processed by our AI systems by contacting privacy@agileaidev.com.

Continuous Improvement and Updates

We are committed to improving our AI technologies and addressing any limitations. We regularly:

  • Update our AI models with new training data and improvements
  • Test our systems for accuracy, fairness, and security
  • Review and address user feedback about AI interactions
  • Update this disclosure document as our AI capabilities evolve

Contact Information

If you have questions, concerns, or feedback about our AI systems or this disclosure, please contact us at:

AgileAIDev
154 Dunbar Ave SE, Salem, OR 97306
Email: rod@agileaidev.com
Phone: 425-738-0586


This AI Disclosure Documentation is intended to provide transparent information about our use of AI technologies and complies with guidance from the Oregon Attorney General's office regarding AI disclosure requirements.